Privacy Policy
0. PURPOSE AND ACCEPTANCE
The data controller responsible for processing data collected through this Website is:Deliverea Shipping Solutions S.L. (hereinafter, the “Controller”), with registered address at Calle Morales 21, 1L, and contact email: hello@deliverea.com
Personal data provided through the forms hosted on any of the subdomains of the DELIVEREA SHIPPING SOLUTIONS S.L. platform, or via integration through the DELIVEREA SHIPPING SOLUTIONS S.L. API, or other means such as phone or email, will be treated confidentially and will be incorporated into a file owned by DELIVEREA SHIPPING SOLUTIONS S.L., duly registered with the Spanish Data Protection Agency (www.agpd.es). The use of the information provided will be:
- To enable the maintenance, development, and management of the business relationship established through the contracting of products and/or services via this Website. Data processed for this purpose will be retained as long as said business relationship is maintained and, once concluded, during the legally established retention and liability limitation periods.
- To respond to requests for information and/or inquiries made by the User. Data processed for this purpose will be retained during the legally established retention and liability limitation periods.
- To keep the User informed, including by electronic means, about the Controller’s products, services, and updates. Data processed for this purpose will be retained until the User withdraws their consent. If the User does not consent to this purpose, they must tick the box provided for this purpose on the Website.
- In the case of CV submissions through this Website, the data provided by the User will be processed in order to consider their job application and potentially offer them a position within the Controller’s business. Data processed for this purpose will be retained until the User withdraws their consent or for up to 24 months from receipt.
1. IDENTIFICATION AND COMMUNICATIONS
The legal basis for data processing is:
a) When the user is a natural person: consent and/or contract execution if the user is party to the contract.
b) When the user represents a legal entity: consent and/or, in relation to contact person data, legitimate interest.
In the latter case, the user commits to informing the contact persons of the content of this clause.
Data may be shared with the following third-party recipients: Public authorities to comply with legal obligations. They may also be shared with the following categories of data processors: Electronic communications providers, online office tools, hosting, SaaS services such as CRM/ERP, accounting firms, auditors, and legal advisors. The Controller may transfer personal data to processors located in the United States of America that adhere to the Privacy Shield, which has been deemed adequate by the European Commission (Commission Implementing Decision (EU) 2016/1250).
2. TERMS OF ACCESS AND USE
The data subject may exercise their rights of access, rectification, erasure, restriction, objection, or data portability at any time by emailing hello@deliverea.com or by writing to:
Deliverea Shipping Solutions S.L.
REF: DATA PROTECTION
C/ Morales 21, 1ºL, 08029 Barcelona
In cases where processing is based on consent, the User has the right to withdraw that consent at any time. The data subject also has the right to file a complaint with the supervisory authority.
Please note that failure to provide the requested information may result in the inability to formalize or fulfill the purpose of the contract.
3. SENSITIVE DATA PROTECTION MECHANISMS
Deliverea stores application data in AWS Ireland instances, where applicable data protection laws of Ireland/EU apply (AWS Privacy Policy: https://aws.amazon.com/es/privacy/).
- User sensitive data is stored encrypted in AWS databases.
- All communications to and from the application are encrypted, including API requests, browser or app interactions, and email (IMAP/SMTP) via SSL/TLS.
Google Privacy Policy
Deliverea uses data obtained from the Google API in accordance with Google API Services User Data Policy.
Permitted Use
With your permission, Google allows Deliverea to use restricted scope data, including Gmail data, to provide or improve features highlighted in the Deliverea application.
User Data Access and Purpose
- Email, language preference, and profile picture are used for login via Google OAuth services.
- Deliverea’s centralized ticketing tool for carriers, with your consent, may:
- Send emails on your behalf when requested.
- Read your email. The scope will be limited to email threads initially opened via the Deliverea platform.
Permitted Transfer
According to Google, Deliverea may only transfer restricted scope data outside the company when it is necessary to:
- Provide or improve user-facing features prominent within the Deliverea interface,
- Comply with applicable laws, or
- As part of a merger, acquisition, or asset sale.
All other transfers or sales of user data are strictly prohibited.
Prohibited Advertising
Deliverea will never use or transfer restricted scope data to serve user ads. This includes personalized, retargeted, or interest-based advertising.
Prohibited Human Interaction
According to Google, Deliverea prohibits human access to restricted-scope user data. For example, employees may not read users’ Gmail messages unless:
You explicitly share specific messages for support,
- It is required for security,
- It is necessary to comply with legal obligations,
- Or it is aggregated and anonymized for internal operations.
Consent
Google does not allow you to give consent to share your data with partners.
