Secure, Reliable, and Compliant Logistics Technology
Our approach to security
Data Encryption
All data, both in transit and at rest, is encrypted using advanced cryptographic algorithms (such as AES-256 and TLS 1.2 or higher). This ensures the confidentiality and integrity of the information managed by Deliverea, reinforcing logistics security from a digital perspective.
Access Control and Authentication
Deliverea applies access controls based on the principle of least privilege and uses multi-factor authentication (MFA). User and system activity is continuously monitored to prevent unauthorized access and ensure traceability — a key element in an effective logistics security chain.
Secure Password Management
Strict policies are applied for password complexity and secure storage using robust hashing algorithms (such as bcrypt). Comparison techniques are used that prevent timing attacks
Credential Rotation
Periodic credential rotation is embedded in our security policies to reduce the risk of prolonged compromises. This measure is part of our comprehensive logistics security strategy.
Continuous Monitoring and Auditing
Deliverea has real-time logging and monitoring systems that detect anomalous behavior, unauthorized access, or security incidents, enabling immediate and effective response at any point in the logistics chain.
Backups and Disaster Recovery
The company performs automatic backups and regularly tests recovery plans to ensure business continuity in case of contingency — a key aspect of logistics chain security.
Secure Development
Our development team follows secure coding practices and performs regular code reviews. Static and dynamic analysis tools are used for the proactive detection of vulnerabilities.
Data Retention and Deletion
Deliverea retains personal data only as long as necessary to fulfill its intended purposes or to comply with legal obligations. After this period, data is moved to a backup database where it remains anonymized for five years.
Vulnerability Scans and Penetration Testing
Regular security scans and penetration tests are conducted to identify and remediate any weaknesses in our infrastructure or software. These actions are essential to maintaining a logistics infrastructure aligned with the highest security standards.
Application Reliability
Service availability and stability are essential for us and our clients. Therefore, our application is built with an architecture designed to offer optimal, reliable, and sustained performance — even under high operational demand.
Scalable and Resilient Infrastructure
Deliverea’s platform is hosted on Amazon Web Services (AWS), the leading cloud infrastructure provider. This enables us to offer:
- High availability via replication across multiple geographic zones
- Automatic scalability to handle demand peaks without performance degradation
- Fault tolerance thanks to redundant architecture and proactive contingency planning
Monitoring and Operational Stability
At Deliverea, we use modern methodologies and tools to ensure the quality and reliability of our service:
Automated deployments via CI/CD pipelines to reduce human error and enable zero-downtime updates
24/7 monitoring with proactive alerts for continuous system health tracking
Automated testing to ensure software stability and quality with each release
Health and performance indicators to support ongoing service optimization
Business Continuity Plans
Deliverea has business continuity and disaster recovery plans in place to respond quickly and effectively to any incident. Our goal is to guarantee a secure, uninterrupted user experience and ensure ongoing service operation and logistics chain security.
Regulatory Compliance: GDPR
Deliverea strictly complies with the European Union’s General Data Protection Regulation (GDPR), ensuring lawful, fair, and transparent processing of personal data.
Depending on how the service is used, the following personal data may be processed:
- Identification: first name, last name
- Contact: email, phone number
- Tax: Tax ID
- Logistics: shipping addresses
- Technical: usage and activity logs
Data is used exclusively to:
- Provide the contracted services
- Manage access to the platform
- Respond to inquiries or incidents
- Comply with legal and contractual obligations
- Enhance security and user experience
Deliverea does not sell or share personal data for advertising purposes. Information is only shared with authorized service providers under contractual agreements that ensure full regulatory compliance.
Users have the right to:
- Access their personal data
- Rectify inaccurate information
- Request data deletion (right to be forgotten)
- Object to or restrict processing
- Request data portability
To exercise these rights, users may contact the data protection team directly or consult the published Privacy Policy.
Frequently
Asked Questions
Yes. Deliverea applies security standards aligned with ISO/IEC 27001, including encryption, access controls, MFA, and continuous monitoring as part of our logistics security strategy.
Data is hosted in AWS data centers located in Ireland — globally recognized for their high security, reliability, and compliance standards.
Yes. We regularly perform vulnerability scans and penetration testing (pentesting) to ensure a robust and secure environment — essential for maintaining logistics chain security.
Yes. We process data in accordance with GDPR principles, ensuring legitimate, limited, and secure use while respecting all user rights.
Access is restricted to authorized personnel, following the principle of least privilege. All access is logged and regularly audited.
Data is retained only for the necessary period to meet the legitimate purposes of processing or as required by law. Afterwards, it is moved to a backup database where it is anonymized for five years.
Deliverea has a response protocol that includes identification, analysis, containment, notification, and resolution. If personal data is affected, a specific notification procedure is in place for users and relevant authorities as required by GDPR.
Users can contact the data protection officer at any time to exercise their rights to access, rectify, delete, object, restrict, or port their data by emailing: dpo@deliverea.com
