Returns Management Software
Turn returns into a business opportunity
Automation and Full Control of Returns
Connect with multiple carriers
Flexible reverse logistics customization
Make returns easy for your customers and boost satisfaction
Empower your customers to request returns through our self-service portal.
Let customers choose how they want to return their products — at home, at a drop-off point, or in-store.
Keep your customers informed with real-time updates throughout the return process.
A smart system for efficient returns management
Advanced rules to assign the best carrier for each return
Set the criteria for automatic carrier assignment
A flexible solution to support your reverse logistics
Access a user-friendly software solution to manage reverse logistics efficiently and effectively
Full Automation or Manual Control
Decide which returns to process automatically and which to manage manually.
Customizable Interface
Tailor the platform to your needs — only you know what your daily logistics really requires
Return Categories and Rules Tailored to Each Customer
Create your own categories to organize and assign returns based on your operational priorities.
Operational Flexibility for Return Origin and Destination
Configure returns to be received wherever it makes sense for you — not necessarily at the original shipping location.
Works seamlessly with other return platforms
Connect with other returns solutions while keeping centralized management through Deliverea.
Gain access to services like instant refunds, faster restocking, and improved customer satisfaction.
Multiple Transport Options for Returns
We integrate with over 300 transport services, each specialized in different types of operations
Ready to transform your returns process?
Request a demo of our returns management solution and discover how to cut costs, enhance customer experience, and automate the entire reverse logistics cycle — from pick-up to restocking or refund.
Frequently Asked Questions About Our Returns Platform
Yes. With Deliverea, returns can be fully integrated with your shipping system, enabling automated data sync and streamlined logistics management.
By using a returns manager like Deliverea. Automating your returns process is key to operational efficiency. With Deliverea, you can:
- Set up custom return rules
- Generate pre-printed return labels for customer use
- Provide a self-service portal for customer-initiated returns
- Connect with multiple carriers to choose the best option
- Use third-party returns solutions while centralizing management through our platform
You can reduce return costs by optimizing operations with Deliverea:
- Automatically selecting the most efficient and cost-effective carrier
- Offering return drop-off points instead of home pickups
- Implementing smart return policies to minimize unnecessary returns
- Automating workflows to cut down on errors and time
Customer experience is critical to retention. With Deliverea, you can offer:
- An intuitive and fast platform for smooth returns
- Flexible return options (drop-off points, home pickup, etc.)
- Real-time status updates and communication
- Efficient processing for quicker refunds or exchanges
Using a solution like Deliverea allows you to:
- Save time and resources through automation
- Optimize logistics by selecting the most suitable carrier
- Reduce errors through standardized, automated processes
- Improve customer satisfaction with a fast, seamless experience
- Gain full traceability with real-time return tracking
