{"id":21661,"date":"2026-05-19T16:54:45","date_gmt":"2026-05-19T14:54:45","guid":{"rendered":"https:\/\/www.deliverea.com\/?page_id=21661"},"modified":"2026-05-19T17:26:15","modified_gmt":"2026-05-19T15:26:15","slug":"information-security-policy","status":"publish","type":"page","link":"https:\/\/www.deliverea.com\/en\/information-security-policy\/","title":{"rendered":"Information Security Policy"},"content":{"rendered":"<p><span data-contrast=\"none\">At\u00a0Deliverea, we develop technology for last-mile\u00a0logistics, and we know that our customers\u2019 trust is built by protecting what they entrust to us:\u00a0<\/span><strong>their information and the continuity of their operations.\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">That is why the Management of\u00a0Deliverea\u00a0Shipping Solutions, S.L. has implemented an\u00a0<\/span><strong>Information Security Management System (ISMS)<\/strong><span data-contrast=\"none\">\u00a0in accordance with the\u00a0<\/span><strong>UNE-EN-ISO\/IEC 27001:2022<\/strong><span data-contrast=\"none\">\u00a0standard, with a clear objective: to safeguard the\u00a0<\/span><strong>confidentiality, integrity and availability<\/strong><span data-contrast=\"none\"> of information against any threat \u2014 internal or external, deliberate or accidental.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<p><strong>Our commitments<\/strong><span data-ccp-props=\"{&quot;335559738&quot;:220,&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<ul>\n<li><strong>Protect the information<\/strong><span data-contrast=\"none\">\u00a0of customers, employees and interested parties, along with the facilities and systems that support it.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<li><strong>Manage risks<\/strong><span data-contrast=\"none\">\u00a0in a planned way, integrating them into the design of new processes and services and into the improvement of existing ones.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<li><strong>Comply with\u00a0applicable regulations<\/strong><span data-contrast=\"none\">, including the protection of personal data, individuals\u2019\u00a0privacy\u00a0and intellectual property rights.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<li><strong>Continuously improve<\/strong><span data-contrast=\"none\"> our processes, methods and services to deliver an ever more secure and reliable operation.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<li><strong>Ensure operational continuity<\/strong><span data-contrast=\"none\">\u00a0through adequate human and technical resources, secure\u00a0facilities\u00a0and proven control tools.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:288}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><strong>A commitment shared across the\u00a0organisation\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">Information security is not the responsibility of a single team: it is a way of working. Management leads this commitment and provides the necessary means, and every member of the\u00a0Deliverea\u00a0team plays an active part,\u00a0identifying\u00a0opportunities for improvement in their day-to-day work.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<p><strong>Security that extends across our entire value chain\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">Our commitment to information security does not end at our own boundaries: it extends to\u00a0<\/span><strong>all interested parties<\/strong><span data-contrast=\"none\">\u00a0that work with\u00a0Deliverea\u00a0\u2014 suppliers, maintenance providers,\u00a0subcontractors\u00a0and cloud service providers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">As part of our ISMS, we\u00a0<\/span><strong>assess,\u00a0approve\u00a0and periodically re-evaluate<\/strong><span data-contrast=\"none\"> the companies we work with based on their ability to meet the security, quality and confidentiality commitments they take on with us. We require them to comply with applicable legislation, with our internal procedures and with the relevant security controls \u2014 confidentiality agreements, data processing contracts and recognised certifications appropriate to their activity \u2014 as well as to immediately report any incident or threat that may affect information. This is how we ensure that the same level of demand is upheld at <\/span><strong>every link in the delivery of our service.\u00a0<\/strong><\/p>\n<p><strong>A shared responsibility\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">This policy is communicated to all employees and made available to customers, partners,\u00a0suppliers\u00a0and other interested parties, because security is everyone\u2019s responsibility.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:288}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At\u00a0Deliverea, we develop technology for last-mile\u00a0logistics, and we know that our customers\u2019 trust is built by protecting what they entrust to us:\u00a0their information and the continuity of their operations.\u00a0 That is why the Management of\u00a0Deliverea\u00a0Shipping Solutions, S.L. has implemented an\u00a0Information Security Management System (ISMS)\u00a0in accordance with the\u00a0UNE-EN-ISO\/IEC 27001:2022\u00a0standard, with a clear objective: to safeguard the\u00a0confidentiality, &#8230; <a title=\"Information Security Policy\" class=\"read-more\" href=\"https:\/\/www.deliverea.com\/en\/information-security-policy\/\" aria-label=\"Read more about Information Security Policy\">Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-21661","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information Security Policy - Deliverea<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information Security Policy - Deliverea\" \/>\n<meta property=\"og:description\" content=\"At\u00a0Deliverea, we develop technology for last-mile\u00a0logistics, and we know that our customers\u2019 trust is built by protecting what they entrust to us:\u00a0their information and the continuity of their operations.\u00a0 That is why the Management of\u00a0Deliverea\u00a0Shipping Solutions, S.L. has implemented an\u00a0Information Security Management System (ISMS)\u00a0in accordance with the\u00a0UNE-EN-ISO\/IEC 27001:2022\u00a0standard, with a clear objective: to safeguard the\u00a0confidentiality, ... 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